1 - The sitewww.Lighting-center.co.uk is edited by the companyAT Commerce, headquartered at Edgware Middlesex (HA8 7JZ) at 14 The Promenade, United Kingdom,registered under the unique identification number10299132
Center light fixtureis the author of the sale offer for the products presented on its website:www.Lighting-center.co.uk
The General Conditions of Sale, as well as the order form and the order confirmation constitute the sales contract between the Customer and Lighting center relating to the sale of the Products ordered.
Any order placed on the Website requires that the Customer accepts beforehand and without reservation the General Conditions of Sale in their entirety. In the event of disagreement with the terms and conditions of the General Conditions of Sale, the Customer must not use the Website.
Lighting center reserves the right to adapt or modify these General Conditions of Sale at any time and without notice, the adaptations or modifications then being applicable to all orders subsequent to these adaptations or modifications.
In case of modification, the General Conditions of Sale applicable to the Customer's order are those which were online, and which the Customer accepted on the day of placing their Order.
The terms and expressions identified by a capital letter in these General Conditions of Sale have the meanings indicated below (whether used in singular or plural):
“General Conditions of Sale or CGV”: designate this document,
"Order": designates the customer's purchase order for one or more products placed through the use of the website,
"Website": means the website accessible at the address www.Lighting-center.co.uk
"Product": designates a product offered for sale on the website,
"Customer": designates an adult consumer who uses the website and acquires one or more product (s), for his personal needs, through the website having previously adhered to the General Conditions of Sale.
Prices are quoted in euros all taxes included. They take into account the VAT applicable on the day of the order. The price of the products is that applicable on the day of the order. Once the order has been made, the prices cannot be changed.
The prices indicated on the site are guaranteed for the duration of online publication and while stocks last. Lighting center reserves the right to modify its prices at any time but the products will be invoiced on the basis of the applicable price during the validation of the order.
All prices are given subject to manifest typographical error and / or computer bug.
Information on the availability of the Products is provided to the Customer at the time of placing their order. In the event of an error or unavailability of the Product after placing its order, in particular in the case of simultaneous orders for the same Product by several Customers, Lighting center will inform the Customer by email as soon as possible, by proposing : either to order another Product of equivalent quality and value presented on the Site as a replacement, or to cancel the order. If the Customer chooses to cancel his order, the price will be refunded at the latest within 14 days of payment if the Customer's credit card has been previously debited
Any order implies acceptance of the prices and products available for sale. Any dispute on this point will occur as part of a possible exchange and the guarantees mentioned below.
From the last click of acceptance, the order is considered irrevocable. As of the registration of the order, a confirmation email is sent to the User including a summary of the items ordered and the delivery address. This email confirms that the order has been taken into account by Lighting center and not that the product ordered is available.
The company Lighting center undertakes to honor orders received on the website only within the limits of available stocks of products. In the absence of product availability Lighting center undertakes to inform the User thereof. The User's order will be automatically canceled and no debit will be made for payments by bank or private card, for payments by bank transfer, a refund will be immediately made.
If the User has not taken possession of his package two months after delivery, the package will be returned to the Lighting center stocks and the User will not be able to make any claim. In this case to be reimbursed for the amount of his order, the User is invited to contact the Lighting center customer service which will be mentioned to you again in the confirmation email for your order).
Payment is due immediately upon order, including for pre-order products. The Customer can make the payment by payment card, paypal, or bank transfer. Cards issued by banks domiciled outside of France must be international bank cards (Mastercard or Visa). Secure online payment by bank card is made by our payment provider Paybox,complies with French and international interbank regulations. This solution allows the buyer to make purchases of Products safely. The bank details of the buyer paying by bank card are not kept by Lighting center and are directly transmitted to Paybox.
Once the payment has been initiated by the Customer, the transaction is immediately debited after verification of the information. In accordance with article L. 132-2 of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By communicating his bank information during the sale, the Customer authorizes the Seller to debit his card for the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or the impossibility of debiting the card, the Sale is immediately automatically resolved and the order canceled.
The products are delivered to the delivery address indicated by the User when ordering, no later than 7 working days after the date of their order.
In case of delay in shipment, an email will be sent to the User to inform them of a possible consequence on the delivery date. In any event, in accordance with legal provisions, in the event of failure by Lighting center to fulfill its delivery obligation no later than thirty days after the conclusion of the contract, the User may terminate the contract, by registered letter with request of acknowledgment of receipt or in writing on another durable medium, if, after having ordered, according to the same terms, Lighting center to make the delivery or provide the service within a reasonable additional time, the latter has not not executed within this time.
In this case, if the User has received the product, after its cancellation, Lighting center will reimburse the product, upon receipt of the product by Lighting center complete and in its original state or from the provision of proof of the return shipment from the User.
In this case, the reimbursement of the product (s) will be made within 14 days of receipt of the product by Lighting center. No cash on delivery will be accepted, whatever the reason.
6. Receipt and complaints
The buyer must carry out, upon delivery, all examinations necessary to detect any damage, missing items, defects or other apparent defects or non-conformity of the Products delivered with his order. The buyer must in particular check the condition of the packaging, the number of packages and the Products in their quantities, their references, their condition and their characteristics.
In the event of a complaint, the buyer must:
- Bring on the delivery slip the precise and motivated reservations in case of damage or missing items, the general reservations of the "subject to unpacking" type being insufficient,
- Confirm reservations for missing or damaged items and formulate other reservations, by email or mail to Lighting center customer service
The buyer must also be able to provide any justification as to the reality of the complaints invoked and leave to Lighting center, its carriers or any person authorized by them, any facility to proceed to their finding, the buyer must refrain from intervening or involving a third party for this purpose.
Accepted complaints will give rise to the exchange of the defective or non-conforming Product, or to its reimbursement in the event of the unavailability of the Product in stock or from suppliers. The returned Product must be returned to the transporters of Lighting center in perfect condition, in its original packaging and fitted with all its accessories. No spontaneous return, without the agreement of Lighting center, will be accepted.
The Products are guaranteed for a period of 1 year from their delivery against any manufacturing, design or material defects. During the warranty period, Lighting center undertakes, at its option, to exchange or reimburse the Products recognized as defective by its services. The exchanged Products benefit from the guarantee for the remaining period.
8. Right of withdrawal
The buyer has a right of withdrawal of 30 calendar days from the day of receipt of the Products. This option is not applicable to Products manufactured according to the buyer's specifications, clearly personalized or which, by their nature, cannot be returned or are liable to deteriorate.
To exercise his right of withdrawal, the buyer must return the withdrawal form to Lighting center customer service, within the above-mentioned period of 30 days, either by email, or via the Contact section or by post.
The exercise of the right of withdrawal by the consumer entails for him, the obligation to return, at his expense, Products whose order has been canceled within 30 days from the exercise of the right of withdrawal within a perfect condition and in their original packaging.
To organize a return, the buyer must go to his customer account and access the details of his order. In front of the product concerned, he must choose the option "Return a product" and indicate the reason for his choice.
The request will be immediately sent to customer service, who will contact the buyer to organize the re-shipment of the product and indicate the procedure to follow, which differs depending on the original shipping method of the product. For more details, see the "Returns" page.
Shipping costs are the responsibility of the buyer, except in the event of non-compliance of the articles.
The buyer will be reimbursed, as soon as possible and at the latest within 30 days of the date on which the right of withdrawal has been exercised, of all the sums he has paid, provided that Lighting center has received the Product (s) in perfect condition, in their (their) original packaging (s) and fitted with all of their (their) accessories.
9. Intellectual property
The brands, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of Lighting center. No transfer of intellectual property rights is made through these GTC. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.
10. Force Majeure
The execution of the seller's obligations at the end of these conditions is suspended in the event of a fortuitous event or force majeure which would prevent its execution. The seller will notify the customer of the occurrence of such an event as soon as possible.